insight2marketing TERMS AND CONDITIONS OF BUSINESS

These terms (together with the documents referred to in here) are the terms and conditions on which Insight2Marketing Limited (we, us and ours) supply to you any of the 5 Day Challenge and supporting materials (Challenge) listed on our promotional pages, social media profiles or company website insight2Marketing.com (our website) and represented by our most current promotional literature.  Please read these terms and conditions carefully before ordering any products/services from our website.  You should understand that by taking part in this Challenge, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1. Information about us

1.1 ) insight2Marketing.com is a website operated by Vee Roberts of insight2marketing Ltd.  We are registered in England and Wales under company number 08365780 and with our registered office at 152 City Rd, London EC1V 2NX.

1.2 ) We are a Marketing and Branding Company.

2. Your status

By placing an order through our website, you warrant that:

a) You are legally capable of entering into binding contracts; and

b) You are at least 18 years old;

3. How the contract is formed between you and us

3.1 ) After placing an order, you will receive an e-mail from us acknowledging that we have received your order.  Please note that this does not mean that your order has been accepted.  Your order constitutes an offer to us to ‘take part in’ the Challenge.  All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms your space and has been agreed (Confirmation Email).  The contract between us (Contract) will only be formed when we send you the Confirmation Email. 

3.2 ) The Contract will relate only to the Challenge which we have confirmed in the Confirmation Email.  

4. Consumer rights, Cancellation and Accessibility

4.1 ) In the unlikely event that you wish to cancel or change products, you may transfer your payment to an alternative online course or Challenge to the same value - without charge. However, if it is one week of the original agreed Challenge start date, a transfer administration fee of £45 will be payable by you in advance of the new Challenge date.

4.2 ) The provisions of this clause 4 do not affect your statutory rights.

4.3 ) There is an initial Cancellation Period. If you wish to cancel the agreement and payments within 48hours of business from the date of your one off payment, you may do so for a full (100%) refund of any monies paid less the cost of any products delivered.  This refund is only available if the services have not been accessed or commenced in any way; if this is the case and commencement of services has been agreed to take place prior to the 48hour period, a full refund shall not be available.  Refunds may take up to 28 days to process after notice of cancellation.

4.4 ) All notice of cancellation must be in writing and delivered by post and email to info@insight2marketing.com - Voicemail and verbal correspondence do not constitute acceptable cancellation notice. In the event of cancellation, you will forfeit any bonus offers and be billed for any already received.  Cancellation notice will be deemed to be the date on which insight2Marketing Ltd receives the written notification.  Should the client fail to notify insight2Marketing Ltd in writing of any changes and not participate in the Challenge or events, there will be no refunds, credits or transfers available.

4.5 ) The Challenge is sold as a 5 Day Challenge and cannot be altered or partially completed in any way.  Unused sessions due to premature withdrawal from the Challenge may not be eligible for refund, credit or transfer.

4.6 ) Website access and membership suspension. Once the 5 Day Challenge is in progress, you will not be able to pause your account on hold during any part of the term. You will have access to the membership website online a few days before the Challenge takes place.

4.7) Use of exclusive Facebook Groups will apply for this Challenge. This group is not accessible to non-members and members of the exclusive groups should not divulge details of the group to other parties.

5. Risk and title

5.1 ) The Challenge materials we send to you are for you to use. Ownership of the Challenge materials will only pass to you when we receive full payment of all sums due in respect of the Challenge. 

5.2 ) Your ability to complete the Challenge you have ordered and we have confirmed in the Confirmation Email email, will be at your risk from the time you start the Challenge. Your entitlement to participate in the Challenge will only arise when we have added you to the group. 

6. Price, payment, time management

6.1 ) The price of this Challenge will be as quoted on this website from time to time or on our promotional literature, except in cases of obvious error. 

6.2 ) Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation Email.

6.3 )  Any additional sessions to what is covered on the Challenge are charged and payable separately.

6.4 ) Our website and any promotional literature for this Challenge applies to a specific Challenge and it is always possible that, despite our best efforts, some of the Programme listed on our website may be incorrectly priced.  

6.5 ) Payment for all Challenge must be by credit or debit card,  Paypal, Stripe, BACS or CHAPS transfer and received by us in cleared funds prior to your attendance on the Programme me.  We accept payment with Visa, and Mastercard. 

6.6 ) We are not liable for any price differences that may arise as a result of delegates booking Challenge with us at different times or subject to different promotions from time to time.

6.7 ) All of the daily challenges will be notified to the Group and scheduled at least 24hours in advance by direct agreement within the Group. Your success and personal breakthroughs is my priority; please make them yours as well. If for any reason you cannot attend a scheduled daily session as part of the 5 Day Challenge, you are fully responsible for informing Vee and no alternative date will be offered.  A replay facility will be available.

6.8 ) Communication about the Challenge should be via the Facebook Group - whether it is to share a win or share something great. If you have any major concerns or feedback, please email the office - this is an additional service provided free to ensure you receive superior value and results. I may not always be available to respond to you immediately and, in this case, I will endeavour to contact you as soon as possible. The office staff are available between 11am to 2pm (UK GMT time) to respond to emails, if the need arises. 

6.9) insight2Marketing Ltd reserves the right to change, modify or cancel the Challenge as considered necessary.  Any such change will be made in consultation with the Client.

7. Our refunds policy

7.1 ) Challenge fees are non-refundable unless with very good reason and within 48 hours after your order has been placed (from the date and time that you have received a confirmation email).

7.2 ) If you wish to cancel the agreement, payments within 48 hours of placing your order, you may do so for a full (100%) refund of any monies paid less the cost of any products delivered.  This refund is only available if requested within 48 hours of making your payment. Refunds may take up to 28 days to process after notice of cancellation.

8. Our liability

8.1 ) We warrant to you that Challenge materials purchased through insight2Marketing or its associated websites is of satisfactory quality and reasonably fit for the purpose for which the Challenge is delivered.

8.2 ) This is a 5 Day Challenge and we do not guarantee results. We welcome feedback and you should notify us (as provided for in clause 10 below) if you are unhappy with any part of the Challenge within 48hours of purchase.

8.3 ) This does not include or limit in any way our liability:

a) for death or personal injury caused by our negligence;

b) under section 2(3) of the Consumer Protection Act 1987;

c) for fraud or fraudulent misrepresentation; or

d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

8.4 ) Your success in building any business is dependent on a number of factors.  We give no guarantee that by participating in or completing the insight2Marketing Challenge you will experience success in any business or activity that you may carry on following our Programme. 

What this means is that:

    •    I will do everything possible to support you in achieving your own results and desired outcomes; I cannot make any changes or implement ideas for you

    •    You are responsible for the cause of all changes in your personal life and business

    •    On the course of the Challenge, I will work with you to identify relevant solutions and offer suggestions and options based on my own personal experience, training and the information you give to me whilst on the challenge.

    •    All decisions and courses of action are entirely yours and you accept full responsibility for such decisions and actions

    •    You should always carefully evaluate the consequences of various options and act accordingly including seeking Professional Advice prior to taking actions where appropriate.

8.5 ) We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to loss of income or revenue, loss of business, loss of profits, contracts or potential contracts or loss of anticipated savings.

8.6 ) We are not liable for additional costs due to changes in Challenge, content, venues or trainers. Every effort will be made to provide reasonable notice where possible.

9. Written communications

9.1 ) When using our website, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

9.2 ) By registering for the Challenge you are automatically signed up for our newsletter, which you can cancel at any time using the unsubscribe option.

10. Notices

All notices given by you to us must be given to INSIGHT2MARKETING Ltd at 152 City Rd, London EC1V 2NX.    We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 9.  Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

11. Transfer of rights and obligations

11.1 ) The Contract between you and us is binding on you and us and on our respective successors and assigns. 

11.2 ) You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 

11.3 ) We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

12. Events outside our control

12.1 ) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). 

12.2 ) A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government.

12.3 ) Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. 

13. Intellectual Property Rights    

13.1 ) All intellectual property rights (including, without limitation, copyright, moral rights, design rights, trademarks and patents) and all other rights in the Challenge content and Challenge materials belong to us.  We licence to you all such rights on a non-exclusive basis for the purpose only of enabling you to attend, participate and, where you are able, to complete the Challenge. Reproduction or distribution of the Challenge content and Challenge materials is strictly prohibited.

13.2 ) Use of our logo is strictly prohibited without our prior written consent.

13.3 ) Audio and visual recordings of our Challenge and any sessions we have is strictly prohibited. We may record sessions or produce bespoke training videos, these should not be shared as they are for exclusive use of anyone who has signed up to complete the Challenge

13.4 ) Occasionally we may film or record online webinars, live streams, training sessions, during your attendance.  You authorise us to use your image and voice in any such recordings without payment, other condition or need for further consent.

13.5 ) You acknowledge that certain information contained in the Challenge and Challenge materials may already be in the public domain.

13.6 ) Depending on the Challenge that you are on, occasionally we may need to record your coaching calls as part of our quality control procedures and to maintain external endorsements and accreditations. You authorise us to use these recordings in accordance with the law, without the need for further consent.

14. Confidentiality

14.1 ) Save as required by law or in respect of information which is already in the public domain through no breach by you of the provisions of this clause 14, you shall keep in strict confidence all technical and commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to you by us (or our employees, agents, consultants or sub-contractors) and any other confidential information concerning our business or the Challenge or insight2marketing materials which you may obtain.

14.2 ) You shall not use any such information for any purpose other than to attend, participate and, where capable, complete the Challenge.

14.3) I will not divulge that you are on the 5 Day Challenge without your express consent.  You, of course, are free to discuss the coaching relationship with anyone at anytime. If you are kind enough to give feedback it is likely to be shared

14.4 ) Where discussions are held in this Challenge, all discussions are confidential and should not be disclosed or discussed with external parties.

15. Data Protection

15.1 ) You agree that we may use your personal data in accordance with and subject to the Data Protection Act 1998.

15.2 ) We may send you information from time to time regarding special offers, training and opportunities. If you do not wish to receive such information, please contact us on 0844 6677442

15.3 ) Signing up for the Challenge entitles you to our newsletter. You can unsubscribe from insight2marketing newsletter at any time using the unsubscribe link included in the mail.

15.4) You will have access to our Challenge materials for up to 2 weeks after the Challenge is completed. 3 weeks after the expected end date after you receive your Confirmation Email, we will automatically take you off of the database. Please download any materials you need.

16. Termination

We reserve the right to terminate the Contract immediately without liability if:

16.1 )  Subject to clause 16.2 below, you fail to complete the Challenge within 2 weeks of the Challenge being completed.

16.2 )  in our opinion you cause disruption on the Challenge or take any action which brings us (or any of our employees, agents, consultants or sub-contractors) into disrepute or adversely affects our goodwill or reputation.

17. Entire agreement

17.1 ) These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

17.2 ) We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

17.3 ) Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

18 Our right to vary these terms and conditions

18.1 ) We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. 

18.2 ) You will be subject to the terms and conditions in force at the time that you order Challenge from us, unless we notify you of the change to these terms and conditions before we send you the Confirmation Email (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Confirmation Email).

19. Law and jurisdiction

Contracts for the purchase of Challenge through our website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law and all disputes and claims shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Referral and rewards Programme

I know that you will receive value from taking part in the 5 Day Challenge.  There will be times when you want to share that value with an associate, colleague, employee, family member, or other loved one.  I love referrals and being able to help people associated with our existing Clients to achieve the same kind of results and help them live better lives day to day.  We also like to reward our existing Clients for sharing the benefits of Coaching and referring our company.  Full details of rewards for referrals you share with me, are available on request.